PASS is monitoring all 5 properties
Good morning. Your portfolio is performing well today.
729 covers across 5 properties, £83,100 projected revenue (+4.5% vs target). The Berkeley needs attention - running 18% under covers with 2 customer concerns.
Priority items requiring your decision:
Review Berkeley staffing (2 absences)
Chef James requesting support
Approve truffle bulk order
15% discount = £2,400 savings
Escalate Table 12 complaint
High severity - cold food returned
Cold food - main course returned
Assigned: James Wilson
Long wait for dessert (25+ mins)
Allergen concern - kitchen handling
The Savoy Grill
VIP group confirmed for Thursday - 18 covers, private dining room. Wine pairing confirmed with sommelier.
The Berkeley
2 call-outs today. Covered internally but running light on pastry. May need to simplify dessert specials.
Claridge's
Truffle supplier offering 15% discount on bulk order. Proposal attached for your review.
The Connaught
New commis started today - Tom Wright. Showing great promise on fish station.
Marcus Chen
165
covers
27.3%
food cost
72.1%
GP
Sofia Martinez
142
covers
28.9%
food cost
69.5%
GP
James Wilson
98
covers
32.1%
food cost
65.2%
GP
Elena Rodriguez
178
covers
26.8%
food cost
73.8%
GP
Thomas Brown
146
covers
29.4%
food cost
70.2%
GP